GENERAL TERMS AND CONDITIONS ONLINE SHOP
1.scope
The General Terms and Conditions (hereinafter referred to as “GTC”) apply to all orders placed and contracts concluded (hereinafter referred to as “order”) via the Birds of Art online shop. Birds of Art reserves the right to change the terms and conditions. The version of the General Terms and Conditions valid at the time of the order is decisive and cannot be changed unilaterally for this order.
2nd offer
The offer is aimed at natural customers with residence resp. legal clients based in Switzerland. Deliveries are only made to addresses in Switzerland. The offer is valid as long as it is visible in the online shop and/or stocks last. Price and assortment changes are possible at any time. The images shown in the online shop and all information about the products are for illustration purposes and are non-binding.
3rd prize
The prices are in Swiss francs, including value added tax (VAT). The price in the online shop at the time of the order is decisive.
4. Order
The presentation of the products in the online shop is not a legally binding application, but a non-binding online catalog or a non-binding invitation to the customer to order the product in the online shop. An order is considered an offer to Birds of Art to conclude a contract. After submitting the order, the customer automatically receives an acknowledgment of receipt documenting that the order has been received by Birds of Art . Birds of Art is free to refuse orders in whole or in part without giving reasons. In this case, the customer will be informed and any payments already made will be refunded. Further claims are excluded; in particular, the products that cannot be delivered will not be forwarded. Products that are temporarily unavailable cannot be reserved.
5. Payment Options
Payments must be made in Swiss francs. Credit and debit cards are accepted methods of payment. The available means of payment are displayed in the online shop. The debit takes place immediately. A purchase on account is not possible.
6. Conclusion of contract
A contract is only formed when the order is processed. As soon as the order has been prepared for dispatch, the customer will receive an order confirmation by e-mail.
7. Delivery
The customer's delivery address must be in Switzerland. Deliveries are not made on weekends and official national or cantonal holidays. If the customer is not on site at the time of delivery and has not given any specific delivery instructions, the delivery man will leave a collection note in the mailbox. The customer must then pick up the delivery from the relevant post office.
Any order that is not picked up within the specified deadlines cannot be kept or refunded. Customers are solely responsible for orders that are picked up late and any warranty rights are excluded. Customers are asked to confirm their pick-up with their signature. Any liability for damage incurred by the customer from loss, theft, misuse etc. in connection with the collection process or the collection ticket is expressly excluded. The customer assumes responsibility for the products delivered, even if they were not received directly by them.
8. Shipping Costs
Delivery costs depend on the quantity of products ordered. The delivery costs communicated in the online shop apply. The delivery costs are listed as an additional item in the shopping cart and on the invoice.
9. Warranty
Birds of Art can provide the guarantee by partial or complete replacement with an equivalent product.
10. Notification of Defects
If products are delivered with obvious damage to the packaging or the contents, the customer must, without prejudice to their warranty rights, immediately complain to the delivery man and refuse acceptance. The customer is obliged to have a damage confirmation report issued by the delivery man. All transport damage must also be reported immediately to Birds of Art. It is also the customer's responsibility to check the ordered products immediately upon receipt. For any defects or discrepancies with the order, the customer service must be emailed to Birds of Art on the day of deliverybirdsofart@outlook.combe notified. Birds of Art reserves the right to request proof of the defect.
11. Passing of Risk
The risk passes to the buyer as soon as the shipment has been handed over to the person carrying out the transport. If shipment is delayed or becomes impossible through no fault of our own, risk passes to the buyer upon notification of readiness for shipment. If Birds of Art agreed to take over the transport costs in individual cases, this has no influence on the transfer of risk.
12. Limitation of Liability
Claims for damages due to impossibility of performance, breach of contract, culpa in contrahendo and tort are excluded both against us and against our vicarious agents, unless intentional or grossly negligent action is involved. Any liability for consequential damage resulting from the use of the products is rejected.
13. Contact / Customer Service
If you have any questions, please email Birds of Art Customer Service at birdsofart@outlook.com.
14. Privacy
theData protectionis an integral part of these GTC. By accepting these terms and conditions, you also agree to the data protection declaration.