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Ocean/Raven Art you have questions We are at your disposal for all your concerns. Simply contact us using the contact form below. You can also send emails to Email birdsofart@outlook.com . Submit Thank you for your message! Wegmühlegässli 35 3072 Ostermundigen (only temporary like zLogo) birdsofart@outlook.com Tel: +49 (0) 456 7890

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GENERAL TERMS AND CONDITIONS ONLINE SHOP 1 .scope The General Terms and Conditions (hereinafter referred to as “GTC”) apply to all orders placed and contracts concluded (hereinafter referred to as “order”) via the Birds of Art online shop. Birds of Art reserves the right to change the terms and conditions. The version of the General Terms and Conditions valid at the time of the order is decisive and cannot be changed unilaterally for this order. 2nd offer The offer is aimed at natural customers with residence resp. legal clients based in Switzerland. Deliveries are only made to addresses in Switzerland. The offer is valid as long as it is visible in the online shop and/or stocks last. Price and assortment changes are possible at any time. The images shown in the online shop and all information about the products are for illustration purposes and are non-binding. 3rd prize The prices are in Swiss francs, including value added tax (VAT). The price in the online shop at the time of the order is decisive. 4. Order The presentation of the products in the online shop is not a legally binding application, but a non-binding online catalog or a non-binding invitation to the customer to order the product in the online shop. An order is considered an offer to Birds of Art to conclude a contract. After submitting the order, the customer automatically receives an acknowledgment of receipt documenting that the order has been received by Birds of Art . Birds of Art is free to refuse orders in whole or in part without giving reasons. In this case, the customer will be informed and any payments already made will be refunded. Further claims are excluded; in particular, the products that cannot be delivered will not be forwarded. Products that are temporarily unavailable cannot be reserved. 5. Payment Options Payments must be made in Swiss francs. Credit and debit cards are accepted methods of payment. The available means of payment are displayed in the online shop. The debit takes place immediately. A purchase on account is not possible. 6. Conclusion of contract A contract is only formed when the order is processed. As soon as the order has been prepared for dispatch, the customer will receive an order confirmation by e-mail. 7. Delivery The customer's delivery address must be in Switzerland. Deliveries are not made on weekends and official national or cantonal holidays. If the customer is not on site at the time of delivery and has not given any specific delivery instructions, the delivery man will leave a collection note in the mailbox. The customer must then pick up the delivery from the relevant post office. Any order that is not picked up within the specified deadlines cannot be kept or refunded. Customers are solely responsible for orders that are picked up late and any warranty rights are excluded. Customers are asked to confirm their pick-up with their signature. Any liability for damage incurred by the customer from loss, theft, misuse etc. in connection with the collection process or the collection ticket is expressly excluded. The customer assumes responsibility for the products delivered, even if they were not received directly by them. 8. Shipping Costs Delivery costs depend on the quantity of products ordered. The delivery costs communicated in the online shop apply. The delivery costs are listed as an additional item in the shopping cart and on the invoice. 9. Warranty Birds of Art can provide the guarantee by partial or complete replacement with an equivalent product. 10. Notification of Defects If products are delivered with obvious damage to the packaging or the contents, the customer must, without prejudice to their warranty rights, immediately complain to the delivery man and refuse acceptance. The customer is obliged to have a damage confirmation report issued by the delivery man. All transport damage must also be reported immediately to Birds of Art. It is also the customer's responsibility to check the ordered products immediately upon receipt. For any defects or discrepancies with the order, the customer service must be emailed to Birds of Art on the day of deliverybirdsofart@outlook.com be notified. Birds of Art reserves the right to request proof of the defect. 11. Passing of Risk The risk passes to the buyer as soon as the shipment has been handed over to the person carrying out the transport. If shipment is delayed or becomes impossible through no fault of our own, risk passes to the buyer upon notification of readiness for shipment. If Birds of Art agreed to take over the transport costs in individual cases, this has no influence on the transfer of risk. 12. Limitation of Liability Claims for damages due to impossibility of performance, breach of contract, culpa in contrahendo and tort are excluded both against us and against our vicarious agents, unless intentional or grossly negligent action is involved. Any liability for consequential damage resulting from the use of the products is rejected. 13. Contact / Customer Service If you have any questions, please email Birds of Art Customer Service at birdsofart@outlook.com . 14. Privacy theData protection is an integral part of these GTC. By accepting these terms and conditions, you also agree to the data protection declaration.

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Care instructions: Although precious metals and stones are extremely durable, they remain sensitive to external influences. We recommend that you be careful and keep your jewelery safe when doing activities such as sports, going to the swimming pool or beach and the like. Moisture, intense heat and temperature differences can be harmful to jewelry. Avoid knocks and bumps and avoid storing them together, as the pieces of jewelery could scratch each other. Chemical substances such as salt water or chlorine as well as cosmetics can also pollute your beautiful jewellery. Since certain products from our range can oxidize (discolour/tarnish) naturally, we include a free polishing cloth with every order. You can give your jewelery its shine by carefully cleaning it. Material Notes: We use a wide variety of materials for our products. A product description with detailed information about the materials is available for each picture and piece of jewellery. Please note that certain products may contain traces of zinc, nickel, brass and the like. If you are allergic to certain substances, do not hesitate to contact us if you have any questions. We're here to help.

BIRDS OF ART BIRDS OF ART IS A PLATFORM FOR ARTISTS FROM ALL OVER THE WORLD. OUR ARTISTS CREATE INDIVIDUAL AND HANDCRAFTED PRODUCTS WITH A PASSION FOR ART. IF YOU ARE LOOKING FOR A SPECIAL GIFT OR SOMETHING SPECIAL FOR YOURSELF, YOU ARE IN THE RIGHT PLACE. VISIT THE ONLINE STORE ARTSHOP

Care instructions: Although precious metals and stones are extremely durable, they remain sensitive to external influences. We recommend that you be careful and keep your jewelery safe when doing activities such as sports, going to the swimming pool or beach and the like. Moisture, intense heat and temperature differences can be harmful to jewelry. Avoid knocks and bumps and avoid storing them together, as the pieces of jewelery could scratch each other. Chemical substances such as salt water or chlorine as well as cosmetics can also pollute your beautiful jewellery. Since certain products from our range can oxidize (discolour/tarnish) naturally, we include a free polishing cloth with every order. You can give your jewelery its shine by carefully cleaning it. Material Notes: We use a wide variety of materials for our products. A product description with detailed information about the materials is available for each picture and piece of jewellery. Please note that certain products may contain traces of zinc, nickel, brass and the like. If you are allergic to certain substances, do not hesitate to contact us if you have any questions. We're here to help. Acrylic Pouring Klein: ab Fr. 30.- Mittel: ab Fr. 50.- Gross: ab Fr. 80.- Bilddruck Klein: ab Fr. 25.- Mittel: ab Fr. 45.- Gross: ab Fr. 65.- Fomular Wunschbestellung

Shipping & Returns Shipping Policy I am a shipping policy. Here you can provide your customers with information about your shipping methods, packaging and shipping costs. Clear shipping rules are required by law and are a good way to gain the trust of your customers. I am the second paragraph of your shipping policy. Click here to add your own text and edit me. Just click "edit text" or double-click to add your content and change fonts. Here you can tell your visitors more. Return & Exchange I am a return policy. Here you can explain to your customers what to do if they are not satisfied with the purchase. A clear return policy is required by law and is a good way to gain the trust of your customers. I am the second paragraph of your return policy. Click here to add your own text and edit me. Just click "edit text" or double-click to add your content and change fonts. Here you can tell your visitors more.

imprint contact address Birds of Art Wegmühlegässli 35 3072 Ostermundigen birdsofart@outlook.com www.birdsoft.ch Authorized Representatives Alena Hiltbrand Selina Häuselmann Disclaimer The author assumes no liability for the correctness, accuracy, timeliness, reliability and completeness of the information. Liability claims against the author for material or immaterial damage resulting from access to, use or non-use of the published information, misuse of the connection or technical faults are excluded. All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to temporarily or permanently cease publication. Liability for links References and links to third-party websites are outside our area of responsibility. It rejected any responsibility for such websites. Access and use of such websites is at the user's own risk. copyrights The copyright and all other rights to content, images, photos or other files on the website belong exclusively to Birds of Art or the specifically named rights holders. The written permission of the copyright holders must be obtained in advance for the reproduction of any elements. privacy Based on Article 13 of the Swiss Federal Constitution and the data protection regulations of the federal government (Data Protection Act, DSG), every person has the right to protection of their privacy and protection against misuse of their personal data. We comply with these regulations. Personal data will be treated as strictly confidential and will not be sold or passed on to third parties. We try to protect the databases as well as possible against unauthorized access, loss, misuse or falsification. When accessing our website, the following data is stored in log files: IP address, date, time, browser request and general information transmitted about the operating system or. browsers. This usage data forms the basis for statistical, anonymous evaluations so that trends can be identified, which we can use to improve our offers accordingly.